AI Implementation Support

24/7 expert support for your AI journey - from deployment to optimization

Support Plans

Choose the support level that fits your needs

Essential

For teams getting started

$2,500/month
  • Business hours support (9-5 EST)
  • 24-hour response time
  • Email & ticket support
  • Monthly health checks
Most Popular

Professional

For growing businesses

$7,500/month
  • Extended hours (7AM-10PM EST)
  • 4-hour response time
  • Phone & video support
  • Weekly health checks
  • Dedicated support engineer

Enterprise

For mission-critical systems

Custom
  • 24/7/365 support
  • 1-hour response time
  • Dedicated support team
  • On-site support available
  • Custom SLA terms

Comprehensive Support Services

Rapid Response

Quick resolution of critical issues with our expert AI engineers on standby

Proactive Monitoring

24/7 system monitoring to detect and resolve issues before they impact operations

Knowledge Transfer

Continuous training and documentation to empower your team

Version Management

Seamless updates and version control for your AI models and infrastructure

Multi-Channel Support

Email, phone, video, and on-site support options available

SLA Guarantee

Industry-leading uptime guarantees with comprehensive service level agreements

Our Support Process

1

Issue Detection

Automated monitoring alerts our team instantly, or you can reach out directly through multiple channels

2

Rapid Triage

Expert engineers assess severity and assign the right resources within minutes

3

Resolution & Testing

Our team implements fixes, thoroughly tests solutions, and ensures system stability

4

Documentation & Prevention

We document learnings and implement preventive measures to avoid future occurrences

Ready for Reliable AI Support?

Let our experts handle the complexity while you focus on growth